Automation for the insurance industry and beyond

Certificates, renewals and commissions on autopilot.

AI-powered systems for independent agencies with 3 to 20 staff. Designed by a licensed insurance producer with claims and policy-servicing experience.

A $750 Diagnostic, fully credited toward your build.

Works with Microsoft 365 and your agency management system. Se habla español.

COI request Renewal coming due Renewal with changes

The owner's week

Where your agency's time goes.

Certificates of insurance prepared and sent by hand, one at a time.

Renewals worked late because nobody saw them coming.

Calls chasing payments, renewals and missing documents.

Hours reconciling each carrier's commission statement.

Demos

Watch it work.

A certificate request lands in the inbox and goes out sent and filed, without anyone retyping a field.

Liftway COI · Request inboxSample · fictional data
Certificate for a job site
Client A · just now
Additional holder
Client B · sent
Certificate renewal
Client C · sent

Sent and filed · 9:42 AM

Certificate of insurance · COI-2026-0147-DEMO
InsuredClient A
HolderHolder B
CoverageGeneral liability
Term07/2026 – 07/2027
Matches the active policy
Sample screen with fictional data. Anything that does not match the policy goes to your team before it leaves.
1 · Demo Agency
Certificate of insurance
Sample · fictional data
No. COI-2026-0147-DEMO · Issued Oct 12, 2026
InsuredClient A (fictional)
HolderHolder B (fictional)
PolicyGL-DEMO-0001
CoverageGeneral liability
Policy period01/07/2026 – 01/07/2027
Limit$1,000,000 per occurrence

For information only. Does not change the policy terms.

2 · Demo Agency
This week's renewals
Sample · fictional data
Week of October 12, 2026
ClientLineDuePremiumAssigned
Client AAutoOct 18$1,240AR
Client BCommercialOct 24$8,600LM
Client CPropertyOct 31$2,310AR
Client DLifeNov 2$960LM
4 policies$13,110
3 · Demo Agency
Commission reconciliation
Sample · fictional data
September 2026
CarrierExpectedReceivedDiff.
Carrier A$3,420.00$3,420.000.00
Carrier B$2,115.50$2,115.500.00
Carrier C$1,880.00$1,837.90−42.10
1 difference to review
  1. 1 · Certificate generated from an email request.
  2. 2 · Upcoming expirations, sorted by date and premium.
  3. 3 · Commission statements compared with expected amounts.

Calculator

How much time goes to repetitive work?

An estimate with your numbers. In the Diagnostic we measure it against your real workflows.

130

hours a month on repetitive tasks (est.)

$28,080

a year in your team's time (est.)

Start here

Automation Diagnostic

  1. 2–3 hA working session with your team to map how the agency runs.
  2. 5Highest-return automations, prioritized, with estimated hours saved.
  3. 100%Of the fee is credited toward your build if you move ahead.

How we work

Three steps. No new systems.

  1. 01 · $750

    Diagnostic

    A 2–3 hour session to map your workflows and, within two weeks, a report on what to automate first and what it saves you. Credited toward your build.

  2. 02 · From $2,500

    Build

    Fixed price per automation, installed in 2–6 weeks on your Microsoft 365, with training for your team. Agency Package: three automations for $6,500.

  3. 03 · From $350/mo

    Maintenance

    Monitoring, adjustments and support so everything keeps working when your workflows or carriers change.

Launch pricing in US dollars, subject to each project’s scope. Third-party licenses not included.

Designed by a licensed insurance producer with hands-on experience in claims, policy servicing, certificates and carrier relationships.

In insurance since 2016

Security & data handling

Your data stays with you.

  • Data minimization. Each automation touches only the data its task requires.
  • Your accounts, your permissions. Automations run on a computer in your office and in your Microsoft 365, and reach your systems with access you grant and can revoke.
  • AI only where it helps. When a task needs to read or draft, only that task’s text goes to the AI model, through a business service that does not train on your data.
  • No lock-in. If you leave, you keep your configuration and its documentation.
Your office and your Microsoft 365
Your clients' data
Certificates and documents
Liftway automations
Your agency system
connected to your account
Liftway
works only with the access you grant
Your data stays in your accounts. Only the text each task needs goes to the AI.

Who Liftway isn't for

If you want to replace your agency management system, buy off-the-shelf software with no support, or automate without anyone in your office reviewing what matters, we're not the right fit. We work with agencies that want to keep their tools and lose the repetitive work.

FAQ

What owners ask before we start.

More questions? Write to [email protected] or call (787) 397-2667.

Do I need to change my agency management system?

No. We connect to the one you use. During the Diagnostic we confirm what access your system allows before we quote.

Where does my clients' data live?

In your Microsoft 365 and your agency system. Liftway doesn't keep databases of your clients.

What if it doesn't save time?

The Diagnostic estimates the hours before you invest in a build. If the savings don't justify the cost, we tell you and we don't sell it.

What if Liftway is unavailable?

Every system ships with documentation and runbooks. Your configuration is yours, and another technician can pick it up.

Who approves what goes out to my clients?

Your team. Routine work flows on its own; anything that needs judgment goes to someone in your office first.

What could take off in your agency?

Start with a 2–3 hour Diagnostic. You leave with a report of your 5 highest-return automations.

Book a Diagnostic $750 · fully credited toward your build